EXCEPTION_CAUGHT

Reason

An unhandled exception occurred on the server, when the request was processed

Solution

Contact Kayako support team and provide the error message

Example

{
    "status": 500,
    "errors": [
        {
            "code": "EXCEPTION_CAUGHT",
            "message": "Unhandled exception caught",
            "more_info": "https://developer.kayako.com/api/v1/reference/errors/EXCEPTION_CAUGHT"
        }
    ],
    "logs": [
        {
            "level": "ERROR",
            "message": "Unhandled exception caught: Novo\\Library\\Exception\\InvalidArgument in __src/library/REST/Resource/Assembler/Assembler.php:423"
        }
    ]
}