1. API
  2. v1
  3. REFERENCE

RESOURCES_DO_NOT_MATCH

From the API service's point of view each API URL represents a resource and an action for the resource.

The parent resource is the resource, that is specified in the API URI to the right of the current resource, e.g., /api/v1/<parent>/<id>/current.

Reason

  • The resource, which is specified as a parent of the current resource in its URI, is not actually its parent
  • The resource, which is referenced as a parent of the current resource, is not actually its parent
  • The API service could not find resources with the specified IDs

Solution

  • Make sure, that the specified ID of the parent resource is correct
  • Make sure, that the ID of the current resource is correct
  • Check, if the parent resource is still a parent of the current resource
  • Make sure, that IDs of resources are specified correctly

Example

{
    "status": 400,
    "errors": [
        {
            "code": "RESOURCES_DO_NOT_MATCH",
            "message": "No matching resources were found",
            "more_info": "https://developer.kayako.com/api/v1/reference/errors/RESOURCES_DO_NOT_MATCH"
        }
    ]
}