VERSION_NOT_SUPPORTED

The version of the API, the client wants to use, must be specified in the resource URI as follows: /api/v1/<resources> where 1 is the API version number.

Reason

• The requested version of the API is not supported by the service

Solution

• Make sure that the version number in the resource URI is properly specified (e.g., /api/v1/)
• It can be that the requested version number is no longer supported by the resource - in this case you need to update the API client
• New API versions is not going to be automatically supported for all the resources - you may need to use an older version for the particular resource

Example

{
    "status": 426,
    "errors": [
        {
            "code": "VERSION_NOT_SUPPORTED",
            "message": "REST API version not supported by the app",
            "more_info": "https://developer.kayako.com/api/v1/reference/errors/VERSION_NOT_SUPPORTED"
        }
    ]
}