1. API
  2. v1
  3. REFERENCE

SESSION_CREATION_FAILED

Reason

  • The API service failed to create the session object

Solution

  • Try sending the same API request again
  • Contact Kayako support team

Example

{
    "status": 500,
    "errors": [
        {
            "code": "SESSION_CREATION_FAILED",
            "message": "The server failed to create a session",
            "more_info": "https://developer.kayako.com/api/v1/reference/errors/SESSION_CREATION_FAILED"
        }
    ]
}